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Terms & conditions

Welcome to Pchood Technology CO.,LTD

* We will try our best to provide you the best prices and services. It’s a great pleasure to establish a long term, Win-Win business relationship with you.

* At PCHOOD & CINEMATICS, our Goal is to ensure 100% Customer satisfaction.We back our Sales for one or two years from the date of sale and resolve all your problems absolutely. Our Reputation and Feedbacks are the highest priority.

* Please feel free to contact us by QQ or MSN or E-mail if you have any question. We will respond you as soon as possible.

 

WARRANTY

* We will offer free repairing service: Mechanical products for 2 years  and the electronic products for one year from the date you purchased, not included shipping charge.

* The item’s warranty becomes void:

1 All accessories,bonus gifts and promotion gifts are not covered by warranty.

2 If the warranty seal is removed or damaged.

3 If the item was opened, removed any parts of the item or repaired by unauthorized person.

 

SHIPPING

* We are not responsible for any import tax, customs fee or customs delay.

* Import taxes may be charged by some countries’customs, such as import duty, value added tax, customs clearance fees etc.

* The item will be labeled as ’Gift’ and declared lower value for shipping purpose only. Lower value will avoid or minimize your import tax.

 

PAYMENT

* We accept Alipay in priority, also we accept Paypal.

 

RETURN & REFUND POLICY

* If you have any problems with your item once it is received, please contact us and give us a chance to fix the problem. Donot send the unit to us without informing us. Donot leave negative feedback/dispute without communicating with us. We will try our best to solve your every problem till your satisfaction.

* To resolve any problem contact us and send Photographs of the problem showing any damage or unusual aspects of it. This will help us to resolve the issue fast and will avoid confusion.

* Please keep all the package material, return items must be in good condition.

* Buyer is responsible for all return shipping charges.

* Shipping and insurance cost are non-refundable.

 

CONTACT US

* Please contact us with MSN or QQ or send email to us.